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Contacts and labels
Who your customers are, how they got here, and the two label sets that keep "what is this about" separate from "who is this".
Articles in this topic
- Contacts, profiles and segmentsHow contacts get into Juno, what a contact profile holds — attributes, labels, messaging preference, business memory — and how to build a segment that stays up to date by itself.
- Conversation labels and contact labelsJuno has one list of label names you can put in two places — on a conversation or on a contact. Here's what each one is for, how it gets applied, and which features read which.
- Import contacts from Excel or CSVBring an existing customer list into Juno from an Excel or CSV file — map the columns, label the batch, and read which rows were created, updated or skipped.
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