Pricing

Every feature on every plan. Start free, grow when you need to.

The free plan runs the same product as the biggest one. Plans differ only in seats, conversations, WhatsApp messages and AI usage.

  • Official WhatsApp Business Platform
  • Keeps your own number
  • A Singapore company
  • We set it up with you

Free

USD 0SGD 0 / month

No card. No expiry.

For seeing it answer on your own number.

Includes

  • 2 seats
  • 300 conversations / month
  • 300 WhatsApp messages / month
  • 500K AI tokens (≈ 250 AI replies)
Start free

Starter

USD 39SGD 39 / month

Billed monthly. USD 360 a year (USD 30 a month) if you pay yearly.Billed monthly. SGD 360 a year (SGD 30 a month) if you pay yearly.

For a shop getting its chat under control.

Includes

  • 3 seats
  • 2,000 conversations / month
  • 2,000 WhatsApp messages / month
  • 5M AI tokens (≈ 2,500 AI replies)
Get started

Scale

Contact sales

Priced to your volume, on contract.

For brands running serious volume.

Includes

  • 20 seats
  • 50,000 conversations / month
  • 25,000 WhatsApp messages / month
  • 100M AI tokens (≈ 50,000 AI replies)
Talk to us

Every plan includes

  • Shared team inbox
  • Contacts and segments
  • WhatsApp Business API
  • Web chat widget
  • Email inbox and outreach
  • AI agent with knowledge base
  • Templates and broadcasts
  • Journeys and automation
  • Shopify order sync
  • Revenue attribution
  • Roles and permissions
  • API and webhooks

Add-ons

Top up AI any time from Billing. Credits stack on top of your monthly allowance, carry over, and are only used once it runs out.

5M AI tokens

USD 10SGD 10 one-off

About 2,500 knowledge-grounded replies. USD 2.00 per million tokens.About 2,500 knowledge-grounded replies. SGD 2.00 per million tokens.

20M AI tokens

USD 35SGD 35 one-off

About 10,000 replies. USD 1.75 per million tokens.About 10,000 replies. SGD 1.75 per million tokens.

60M AI tokens

USD 90SGD 90 one-off

About 30,000 replies. USD 1.50 per million tokens.About 30,000 replies. SGD 1.50 per million tokens.

FAQ

Pricing questions, answered plainly

Do bigger plans unlock more features?

No, and that includes the free one. Every plan includes the shared inbox and contacts, WhatsApp · web widget (Messenger and Instagram coming soon), the AI agent with knowledge base, templates and broadcast, revenue attribution, roles and permissions, and API with webhooks. The tiers are capacity, not capability.

What counts as a conversation?

One customer on one channel. It counts once, in the billing period it starts; everything that customer sends on that channel afterwards stays in the same conversation. WhatsApp messages are counted separately.

What happens if we hit a limit?

Customers can always reach you: incoming messages are never turned away. Past the conversation allowance, AI replies pause. Past the WhatsApp message allowance, messages your team, broadcasts and automations start are not sent. Both reset with the next period, or when you upgrade. Seats cap how many people you can invite.

What happens when I use up a month's allowance?

Buy top-up credits: USD 10, 35 or 90 for 5M, 20M or 60M AI tokens. Credits carry over month to month, and nothing is drawn from them until your plan's own monthly allowance is used up.Buy top-up credits: SGD 10, 35 or 90 for 5M, 20M or 60M AI tokens. Credits carry over month to month, and nothing is drawn from them until your plan's own monthly allowance is used up.

Who pays for WhatsApp messages?

Meta charges per message, at rates set by message type and country, and bills your own WhatsApp Business account directly. Your Juno plan pays for Juno only; Meta’s fees are not part of it.

Can I switch plans or cancel?

Yes, from the Billing page. A plan change takes effect straight away and is prorated. If you cancel, your plan runs to the end of the period you paid for, then the workspace moves to Free.

Which plan is for me?

Start on Free — it connects a real number and answers real customers, it just runs out sooner. Starter fits a shop getting its chat under control, Growth fits teams ready to put the AI to work, and Scale is for brands running serious volume, which is a conversation rather than a checkout. All four run the same product, so the choice is only about volume.

Start free, upgrade when you grow

Every feature is already included on the free tier — the only question is how much you plan to run through it.