AI front desk
Opening hours, prices, directions, stock: answered from what you wrote down, in the customer’s own chat, at any hour.
Start with the FAQ you already send people.
What it does
Can you deliver roses to Bishan today?
Juno AIYes — order by 2pm for same-day delivery.From: Delivery policy
Give it your price list, policies and FAQ. It answers from those, and says it doesn’t know rather than making something up.
今天能送花到碧山吗？
Juno AI可以，下午 2 点前下单当天送到。
It picks up your trade’s words and answers in English or Chinese, whichever the customer wrote in.
Can I talk to a person, please?
SHanded to SamUnsure, asked for a person, or something urgent: it stops and passes the chat to your team, history included.
Answering is one thing; acting is another. Every action is a switch you control, and the ones involving money start switched off.
How it fits
Paste your hours, prices and policies, or upload the document you already send people.
That sets what it’s for and its default limits. You can tighten them further; the built-in safety rules always stay on.
Every answer sits in the inbox next to the customer’s message. Take over at any point.
It only messages a customer first with an approved WhatsApp template, as WhatsApp requires. Juno checks this on every send.
Start a workspace, add what you know, and see how much of the day it already covers.
