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Shared inbox

One phone passed between shifts is not a system.

WhatsApp and your website chat land in one list, with Messenger and Instagram coming soon. Anyone on the team can pick up a chat with the history already there.

Get startedSee how it works

Add a channel and it lands in the same inbox.

  • Official WhatsApp Business Platform
  • Keeps your own number
  • A Singapore company
  • We set it up with you

What you get

The whole desk, on the same page

Every channel, one list

WhatsApp and website chat arrive as ordinary conversations, with Messenger and Instagram coming soon. You reply the same way on each.

Assign, and know who has it

Every chat has an owner. No two people typing the same reply, and no chat everybody assumed a colleague had picked up.

The customer, not just the message

Earlier conversations, what they bought or booked, and the notes your team left, right beside the chat.

Nothing walks out with a phone

Conversations belong to the workspace, not to a handset in somebody’s pocket.

Getting started

Live on the first channel in an afternoon

  1. Connect a channel

    Connect WhatsApp Business, or paste the chat widget onto your website.

  2. Invite the team

    Roles decide who can see and send what.

  3. Work the list

    Assign, reply, resolve. Add the next channel whenever you are ready.

Roles are per workspace, so the weekend part-timer does not land on your billing page.

Also on Juno

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Juno for clinics

Reminders from your appointment diary, and patients answered at any hour.

Juno for shops

Answer from your catalogue and draft the order in the same chat.

AI front desk

Answers from what you wrote, and hands the rest to your team.

Get the team out of one phone

Start a workspace, connect your first channel, and invite whoever answers messages.

Get startedEmail the team