Can I talk to a person, please?
SHanded to SamYour team can step in any time
Anyone on the team can pick up a chat at any point and reply with the full history in front of them.
How it works
Juno catches the message, knows who sent it, and helps the AI or a teammate reply. Whatever happens next stays on the same chat.
Hand a chat over and the whole history goes with it.
A customer messages you on WhatsApp. Juno saves it the moment it arrives, so nothing gets lost.
It joins the right conversation and customer. The AI answers from your business knowledge, your team can see it and take over, and the actions you choose wait for your OK.
Your team replies from the shared inbox, or the AI already has. Orders and follow-ups happen in the same chat.
Juno keeps what was asked, what was answered and what it earned, so you can see what to teach it next.
You stay in charge
Can I talk to a person, please?
SHanded to SamAnyone on the team can pick up a chat at any point and reply with the full history in front of them.
Do you deliver on Sunday?
Juno AIYes — Sunday slots run 10am to 4pm. Order by Saturday 6pm.From: Delivery policy
The AI answers from the policies, catalog and FAQs you give it. Actions you choose to guard wait for a teammate’s yes.
Messages, who picked it up, reminders, orders, follow-ups and verified revenue all stay with the customer’s chat.
Connect one channel and decide where Juno answers, helps, or hands over.